Privacy Policy

Thrive Therapeutic Services
Website & Marketing Communications Only (print, emails, social media, etc.)
Non-PHI (Private Health Information)

Effective Date: April 30, 2026

1. Overview

Thrive Therapeutic Services (“Thrive,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard information submitted through our website and marketing systems, including forms, scheduling tools, and email or SMS communications.

Important:
This policy applies only to non-medical, non-protected health information (non-PHI). Any personal health information shared as part of therapy services is handled separately through our secure, HIPAA-compliant systems and governed by a different privacy policy.

2. Information We Collect

We may collect the following types of information when you interact with our website or forms:

  • Name
  • Email address
  • Phone number
  • General inquiry details (non-clinical)
  • Appointment request details
  • Communication preferences

We intentionally do not request or collect protected health information (PHI) through these channels.

3. How We Use Your Information

We use the information you provide to:

  • Respond to inquiries
  • Schedule and confirm appointments
  • Send reminders and follow-ups
  • Provide general information about our services
  • Improve our website and user experience
  • Communicate relevant updates or offerings (if you opt in)

4. What We Ask You Not to Share

To protect your privacy, we ask that you do not include sensitive personal or health information when submitting forms or messages through our website or scheduling system.

If more detailed or sensitive information is needed, we will guide you to our secure client portal.

5. How Your Information Is Stored

Information submitted through our website or marketing platforms may be stored in systems that are not HIPAA-compliant.

We take reasonable administrative and technical steps to protect your information, but these systems are intended only for general communication and scheduling—not medical or clinical use.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share limited information with trusted service providers (such as scheduling, communication, or website platforms) solely to operate our business and communicate with you.

These providers are only given access to the information necessary to perform their functions.

7. Your Choices

You may:

  • Opt out of marketing emails at any time using the unsubscribe link
  • Request that we update or delete your information (where applicable)
  • Decline to provide certain information (though this may limit our ability to respond)

8. Cookies & Tracking

Our website may use cookies or similar technologies to:

  • Improve functionality
  • Analyze website usage
  • Enhance your experience

You can adjust your browser settings to decline cookies if you prefer.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact:

Thrive Therapeutic Services
info@thrivetherapeuticservices.com
(847) 749-3807